do not order from this unprofessional business the girl who responded was very unprofessional she is a thief, scammer, and plays victim stealing your shipping money fee. never received full order, only one package was sent when I had two orders
Réponse du fournisseur :
From the time we received your order to the delivery, the parcel information I sent you was always two boxes of goods. I have explained to you many times that your order is processed by the Alibaba Platform and the Courier company is also appointed by the Alibaba Platform. These two boxes of goods were also picked up from our factory by the express company. The subsequent operations (how will these two boxes of goods be transported to your country, update of logistics track, etc.) are all operated by Alibaba platform. I have no right to interfere. So when you say you only received one box of goods, our supplier can only contact Alibaba and their Courier company to ask about the situation! We have been actively cooperating with you to find the missing box of goods and the reason why we only received one box of goods! And we have provided you with all the evidence that we shipped two boxes! But your repeated insults have made it impossible for us to communicate further.
13 Nov 2024